Barca Pro license - no reply to email? [Resolved]

[logrunner]

Thought I would ask on the forum if there is a general problem with Poco Support

I have sent two emails to support requesting a license key (for the free Barca Pro upgrade) and had no response - not even an auto-acknowledgment. The first email was sent on the 14th May and the second follow up on the 26th May (both had the subject 'Barca Pro 2 Upgrade for AAAA-BBBB-CCCC-DDDD-EEEE) - Not the real license code

I thought I would follow this up on the forum as I now only have 25 days left on the license and don't want to lose email capability

[Eric]

Hi logrunner,

Thought I would ask on the forum if there is a general problem with Poco Support

AFAIK there seem to be some problems, but what they are, I don't know.

I thought I would follow this up on the forum as I now only have 25 days left on the license and don't want to lose email capability

I've sent another PM to Slaven, so he can get in touch with you directly to solve this problem as quickly as possible.

Hope that helps.

[logrunner]

Eric / Slaven - Thanks for resolving this - new license received

[Eric]

Good news indeed logrunner.
My pleasure helping you with it.