Not getting response from PSI for free upgrade [Resolved]

[CMM]

Hi,

I am a Barca Pro user however for some reason I cannot get a response from Pocosystems for the the free upgrade from v.1 to v.2.

My first attempt at contacting Pcosystems was at least a few weeks ago and no response from any of my 2 attempts to contact them today either.

I assume they read the threads on this forum so I suspect it's a simple mix up somewhere along the line and that this post will hopefully help bring this to thier notice.

Thanks in advance.

[Eric]

Hi CMM & welcome to Poco Forums,

I am a Barca Pro user however for some reason I cannot get a response from Pocosystems for the the free upgrade from v.1 to v.2.

That's what some other people are experiencing too.
As to why, I don't know.

I assume they read the threads on this forum so I suspect it's a simple mix up somewhere along the line and that this post will hopefully help bring this to thier notice.

While they read threads on this forum, they can't read everything or be present every day.

I've sent a PM to Slaven, so he'll contact you soon about it.

FYI: Moved your topic from E-mail Hall.

[CMM]

I've sent a PM to Slaven, so he'll contact you soon about it.

FYI: Moved your topic from E-mail Hall.

Cheers Eric! Thanks for your help.

[Eric]

You're welcome CMM.
Let me know how it goes.

[CMM]

You're welcome CMM.
Let me know how it goes.

Slaven got back to me and it is all sorted now. Thank you both for your help.

Cheers!

[Eric]

Thanks CMM for letting me know.
Glad it's all sorted out now.

Have fun with the upgrade.