Missing validation code [Mod: Resolved]

[airlink]

I am re-installing PocoMail after returning from living overseas during which time my computer was stolen. I have installed version 4 on my new system but am told I can only get validated on the original copy !! I am unable to do this and it seems unreasonable that I should have to pay to purchase again because my original validation code does not match with version 4. Would welcome view/advices of others similarly affected.

~ Moved from PocoMail ... Eric ~

[Eric]

Hi airlink & welcome to Poco Forums,

I am unable to do this and it seems unreasonable that I should have to pay to purchase again because my original validation code does not match with version 4. Would welcome view/advices of others similarly affected.

Can't help you with your problem, but a PM has been sent to Slaven.

He'll get in touch with you ASAP.

You won't have to pay for it IMO.

Let me know how it goes.

[airlink]

Many thanks Eric your response, haven't heard anything yet further from the man himself, we will have to see.

[Eric]

You're welcome airlink.
Let's give Slaven some time to respond.

[airlink]

Slaven finally got around to mailing me but unfotunately I am no further forward. Old validation key will not work and being told to re-load original version to use key allocated to that build. Only problem doesnt appear to be available. Got same irritating email message from poco support which I got when I started this thread. Have now uninstalled PocoMail. Very disappointing outcome.

[Eric]

Have now uninstalled PocoMail. Very disappointing outcome.

Sorry to hear that.
Only Slaven or someone from PSI can help here further, so I would suggest to get in touch with them to find a satisfactory solution to your problem.

Else PM Slaven again and tell him it didn't work.
There must be a way to solve this unfortunate incident, I guess.

[airlink]

Thanks again for your response, I have sent pm to Slaven but I am sure he has more pressing issues than this. It is not causing problem have switched to another email client now though I would have prefered to have used Poco again.

[Slaven]

The code you sent me checked out ok - the only potential problem is that you are using it on a wrong version of PocoMail (your code is for PocoMail 3, it will not work on 4).

[Eric]

The code you sent me checked out ok - the only potential problem is that you are using it on a wrong version of PocoMail (your code is for PocoMail 3, it will not work on 4).

So airlink is using the previous build.
Purchase the upgrade and your problem will be resolved.
You'll definitely like version 4.