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Poco Forums • View topic - Pocomail - how is the support nowadays

Pocomail - how is the support nowadays

Discussion not related specifically to one of the topics below

Moderators: Eric, Tomas, robin

Pocomail - how is the support nowadays

Postby Tomas » Sun Dec 10, 2006 1:01 am

Time for a new "support" thread, as the older one is not about "these days". This is unsolicited (all we ever solicit for is any new questions or issues customers have to be routed our way), solely from yesterday (Saturday):

"Apart form that I find that tech.support is very fast in responding and efficient. That is something I very rarely encounter in the IT business."

"Thank you so much for your prompt response."

"Splendid support, thank you!"

This is the trend we have been maintaining since the new helpdesk was launched at the end of November.
Tomas
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Postby tribble » Mon Dec 11, 2006 7:55 am

Almost makes me want to find a problem just so I can test the new support system :-)
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Postby Slaven » Mon Dec 11, 2006 1:05 pm

:D
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