Is PocoMail still supported?

[treigel]

Is there still support for PocoMail? After several weeks I've seen no response to my last two trouble tickets after the automated "we received it" message.

Terry

[Eric]

Hi Terry,

Is there still support for PocoMail?

Yes there is.

After several weeks I've seen no response to my last two trouble tickets after the automated "we received it" message.

That's unfortunate.
I'm sure Tomas will respond as soon as he can.
Don't know if he's on vacation or doing something else.

Maybe we can help, so please post your problem.

[treigel]

Thanks, Eric,

Still no response from Tomas, but I've found a thread one of the issues - mail-to links in my browsers fail to open a New message in PocoMail. I tried the solution offered there, which doesn't work, so I have posted a query in that thread.

The other is more obscure - I'll start a new thread on that one.

Terry

[Eric]

Thanks, Eric,

Still no response from Tomas

You're welcome Terry.
I've sent an email to Tomas, so I hope he'll respond soon.

but I've found a thread one of the issues - mail-to links in my browsers fail to open a New message in PocoMail. I tried the solution offered there, which doesn't work, so I have posted a query in that thread.

Perhaps those posters can help you better about modifying the registry.

The other is more obscure - I'll start a new thread on that one.

Ok, let's see what we can do about it.

[Tomas]

I'm sorry for the delay.

[merlincorp]

Is there still support for PocoMail? After several weeks I've seen no response to my last two trouble tickets after the automated "we received it" message.
Terry

I have had no response to 3 emails sent to pocosupport over the past month. The online Poco Systems Helpdesk doesn't work either - any request submitted results in an error message ... Fatal error: Call to a member function on a non-object in /home/virtual/site1/fst/var/www/html/support/helpspot/lib/class.notify.php on line 66.

Interestingly, a post I made today titled "Has Pocomail gone bust?" was deleted within an hour - so SOMEBODY is still monitoring the forum! A pity nobody seems interested in providing support.

Adrian

[Eric]

Hi Adrian,

Interestingly, a post I made today titled "Has Pocomail gone bust?" was deleted within an hour - so SOMEBODY is still monitoring the forum!

I deleted that post, since it was almost a duplicate from your previous post.

A pity nobody seems interested in providing support.

We still provide support within the range of our possibilities.

It's up to Slaven to provide more insight where the future of Poco/Barca lies.
Until then we wait.

[merlincorp]

We still provide support within the range of our possibilities.

It's up to Slaven to provide more insight where the future of Poco/Barca lies.
Until then we wait.

Hi Eric, well with a broken support form on the Poco website and no response to emails sent ... what ARE we supposed to think?

Since you say above that you DO still provide support - can you tell me how I may receive some? Can I have a support email address that will actually get a response?

Thanks
Adrian

[Eric]

Hi Eric, well with a broken support form on the Poco website and no response to emails sent ... what ARE we supposed to think?

I don't know Adrian.
We're still in touch with Slaven, so there's still someone active.

Since you say above that you DO still provide support - can you tell me how I may receive some? Can I have a support email address that will actually get a response?

If it's something I can help you with then of course you'll get a response.
Send it to eborght AT telenet.be

Have a nice weekend.