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Poco Forums • View topic - really, really long time to wait for reply pop up

really, really long time to wait for reply pop up

Help and advice on using PocoMail

Moderators: Eric, Tomas, robin

really, really long time to wait for reply pop up

Postby freeness » Wed Mar 11, 2009 5:54 am

when I receive messages from certain people that have a really long thread and have been written on Outlook, sometimes it takes 2-3 minutes after I press reply for the reply window to open up. I can duplicate this problem many times with emails from the same ender. Support had me send them some samples and they duplicated the problem. That was a year ago and there is still no fix. Can anyone at Popo Systems tell me why this can't be resolved?
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Postby Tomas » Thu Mar 12, 2009 11:13 am

Thank you for the patience and persistence.

It's fairly tough to fix currently as it's dependent on other substantial architectural changes to be finished, there were also only 2 or 3 reports of that in past years (that I could track), and for isolated emails - except your current case.

The possibility of some way of fixing it or working around it is being investigated for the upcoming Pocomail update, thanks to your repeating report. (Though I can't guarantee that something will be possible to implement.)

For other readers who might have encountered this:
- it's probably with Outlook messages where Word is used as editor, that exceed certain size. I had 10.000 lines long message, 500kB in size, available for testing, and most of the lines and the size bloat was caused by Word and it's way of html formatting, the real text content size was negligible, most were just empty lines and long html code repeated on every line.
Tomas
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