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Poco Forums • View topic - Can't delete messages from in box

Can't delete messages from in box

Help and advice on using PocoMail

Moderators: Eric, Tomas, robin

Can't delete messages from in box

Postby Boltsfan2029 » Sun Mar 15, 2009 2:03 pm

Help! All of a sudden, I can't delete any e-mails in my in box. I can receive mail, read mail & respond to mail. But when I try to delete anything, PocoMail freezes. I try to close it and get the "this program is not responding" message, hit "end now" and then I can launch it again. I've rebooted the computer, no change. Every time I open the program I can receive/read/reply but as soon as I hit that X to delete, it's locked up again.

Any help would be greatly appreciated!!
Boltsfan2029
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Joined: Mon Sep 03, 2007 3:13 am
Location: Tampa, FL

Postby Tomas » Sun Mar 15, 2009 6:21 pm

Is it only with the In folder? Did you make any changes recently, new software installation or update?

I'd try the following

- restart the computer

- compress, through menu folder > compress folder

- shut down the antivirus for a short while, do the compression as above, try to delete email, start antivirus again
Tomas
Tomas
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Postby Boltsfan2029 » Sun Mar 15, 2009 8:53 pm

Hi, Tomas,

Yes, only the in box, and no, I hadn't made any changes recently.

What's really odd is that just as suddenly as this started - it's stopped. After about 3 more freeze-ups & restarts, the problem just... went away. Everything seems fine now - I have no idea why, but I'm relieved. I'll save your suggestion in case it decides to pull this stunt again, tho.

Thanks!
Boltsfan2029
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Posts: 6
Joined: Mon Sep 03, 2007 3:13 am
Location: Tampa, FL


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