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Poco Forums • View topic - Re-install

Re-install

Help and advice on using PocoMail

Moderators: Eric, Tomas, robin

Re-install

Postby Penintel » Tue Aug 25, 2009 11:40 pm

Hello to the whole team!

I have been trying to reinstall POCOMAIL (last version) after a cleaning! But it blocks towards the end with "Error Code 5".
Well, everything works otherwise when I skip the error. It appears it is a command "Poco.exe" that does not work properly. I think I should do a "clean install", but which files should I keep before?
Thank you in advance from Brittany!
Pierre
Pierre
Penintel
Poco Tourist
 
Posts: 49
Joined: Sun Dec 23, 2007 3:20 am
Location: Brittany, FRANCE

Postby aderoy » Wed Aug 26, 2009 1:05 am

It maybe helpful to indicate the OS version and any antivirus software.

Try using Revo Uninstaller to completely remove Poco (make sure you have your key printed out to re-enter!).
aderoy
Frequent Visitor
 
Posts: 71
Joined: Tue Feb 28, 2006 1:03 am

Pocofiles

Postby Penintel » Wed Aug 26, 2009 1:52 am

Hello Aderoy!

My problem is not to uninstall POCOMAIL.
But to know which files to save to keep my data after reinstalling.
OS is WINDOWS XP Pro, and Anti-virus is AVIRA.
Thank you !
Pierre
Pierre
Penintel
Poco Tourist
 
Posts: 49
Joined: Sun Dec 23, 2007 3:20 am
Location: Brittany, FRANCE

O.K. Done!

Postby Penintel » Wed Aug 26, 2009 3:21 am

Me again!

I repeated the manoeuver twice, and all is clear now!
Thanks for your help!
All the best!
Pierre
Pierre
Penintel
Poco Tourist
 
Posts: 49
Joined: Sun Dec 23, 2007 3:20 am
Location: Brittany, FRANCE


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