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Poco Forums • View topic - PM 3.0- can't move emails to a different mail box [Resolved]

PM 3.0- can't move emails to a different mail box [Resolved]

Help and advice on using PocoMail

Moderators: Eric, Tomas, robin

PM 3.0- can't move emails to a different mail box [Resolved]

Postby htfr » Wed Aug 26, 2009 2:57 am

We are running PM 3.0 (with no possibility of upgrading :-() One of my users is trying to move an email from his inbox to his keep box, which is where he keeps his important emails. In this instance, the email won't move and indeed, he cannot move an email from out of his inbox to any other mailbox, such as deleted. I'm guessing that an index has become corrupt. Has anyone any ideas as to how to fix this,so that he can move his emails?

Thanks!
Martin
htfr
New Arrival
 
Posts: 3
Joined: Wed Aug 26, 2009 2:37 am

Re: PM 3.0 - can't move emails to a different mail box

Postby Eric » Wed Aug 26, 2009 9:17 am

Hi Martin & welcome to Poco Forums, :D
htfr wrote:We are running PM 3.0 (with no possibility of upgrading :-()
Why isn't it possible to upgrade :?:

I'm guessing that an index has become corrupt.
You could be right about that. :?

Close Poco first.
Next delete all *.idx files.
Restart Poco afterwards.

Also make sure those mailboxes and other files aren't marked 'Read-Only'.

If that doesn't work, try a re-install into another directory.

Let me know how it goes. ;)

Edit: It should be *.idx files instead of *.idb files for that version.
Eric
 

Postby htfr » Wed Aug 26, 2009 10:38 pm

Very Many Thanks Eric!

Recreating the indexes solved the problem.
htfr
New Arrival
 
Posts: 3
Joined: Wed Aug 26, 2009 2:37 am

Postby Eric » Thu Aug 27, 2009 12:51 am

You're welcome Martin.
Glad that fixed it. :wink:
Eric
 


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