New Mail folder not displaying - Windows 7 Ultimate 64bit

[mystmoon]

I just installed Windows 7 Ultimate 64 bit and have successfully installed PocoMail 4.8 and got all data over, but newly downloaded mail does not appear in the New Mail folder. I have tried running PocoMail with administrator rights, but still have the same problem.

If I enable the Email Console alle new mail appears there, but the the New Mail folder under Special Folders contains nothing. From time to time I also get the message: "This folder is currently unavailable...." when I try to access the New Mail folder.

Anyone have any ideas how to fix it?

[Eric]

Hi mystmoon & welcome to Poco Forums ,

Anyone have any ideas how to fix it?

No idea on how to fix it, but it could be due to Win 7.
Meaning Poco isn't yet fully compatible with it.

See also This folder is currently unavailable...

Other then that I don't have a clue, sorry.

[Tomas]

Hi mystmoon please use menu Help > Email support to send support request.

Such problem could happen if you have your data folders in a location that's not recommended for Windows 7 (under Program Files path), though in that case it's strange the problem would be with NewMail folder, In folder is the one most affected by that.
That could happen particularly if you transferred your data in any other way than making new Pocomail installation and doing restore (File > Backup and Restore > Restore).

Also try to select NewMail folder and run compression through menu Folder > Compress Folder, though that will probably not help, at least not for a long time.

[robin]

I run Pocomail under Win 7 64-bit and I don't see this problem so it is not a general problem with Win 7.

How did you do the transfer? Did you let Poco set it up as a new installation and then copy the data into the same location which is what I did?

C:\Users\<user>\AppData\Roaming\Pocomail