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Sorry, but manual saving would be the only way to keep your message.Stormblade wrote:I do not wish to try and remember to manually save a draft as I'm typing so please help me figure out what happened and how I can prevent it from happening again.
Did you compress your Draft folders, as well as all the restStormblade wrote:Perhaps we should start with an explanation of what this means because it certainly did not happen. If this were happening then my computer locking up wouldn't have caused me to lose my entire message.
See above about compressing your folders. The index could have been corrupted by what happened at that time.Thank you for your advice on troubleshooting my computer, however at this time I am more interested in the fact that what I read in the Pocomail manual did not happen and I'd like to know if that is a bug or perhaps there is some setting that is turned off.
I always save it manually to avoid losing my message. OK, it's my preference.Having to manually save is IMO nuts. The feature described above is not new. Word Processors have been doing it for years and Pocomail said it does as well yet it did not.![]()
Unless the compressing happens automatically then no I did not. I'm not sure how to compress my folders. I too don't know the interval and spent a frustrating time trying to find a setting that would allow me to change it or at least look at it. I will say this. I'd spent almost an hour on the email before the lockup. I would guess that a default interval for saving would be set to something like 10 minutes maybe? Certain not more than an hour.Did you compress your Draft folders, as well as all the rest Question
Sure Poco saves the message, but since I don't know the interval when that happens, I'm just guessing here.
If the lock up occurred when the message wasn't saved yet, then of course nothing will be found.
However your computer shouldn't have to lock up all of a sudden, so that means something is definitely wrong and should be investigated further to solve it. Smile
That is certainly your preference, however, Pocomail has a feature that let me down.I always save it manually to avoid losing my message. OK, it's my preference.
Even in Word it's not automatically set, so in case something happens ...
Select your Draft folder and go to Folder > Compress Folder.Stormblade wrote:Unless the compressing happens automatically then no I did not. I'm not sure how to compress my folders.
There's no setting to be found in Poco. Poco does that automatically although I'm not aware about the interval.I too don't know the interval and spent a frustrating time trying to find a setting that would allow me to change it or at least look at it.
Agreed, it could have many possibilities.While what you say it true it does not IMO have anything to do with the issue I've come here to try and solve. It's a separate issue which could have many causes.
My laptop runs also 24/7, but it never locked up.It could have been heat related, it could be a bad driver, it could be a bad memory stick, it could be a conflict between pieces of software. I tend to keep my computer on 24/7. My computer does not lock up often. In fact, my machine had been running without a lockup 24/7 for the past month.
There's an automatic saving, but as explained before it's unknown to me when it occurs.The purpose of the automatic saving is as a recovery option. Clearly preventing the need for the recovery is ideal but the recovery option should still allow recovery.
It's still not proven that that feature let you down.That is certainly your preference, however, Pocomail has a feature that let me down.
That's what I was trying to explain. It does save the message.I preformed a couple of tests. I started up a new email and left it there for 30 minutes. I went into the draft folder and found it there. I then wanted to see how soon so I hit reply and typed a couple of characters and opened the Draft folder so I could see when it appeared there. It showed up in the Draft folder in a minute or so. So it IS saving, so you might be right about corruption or something but if that is preventing the recovery option from allowing me to recover then something needs to be looked at.
No need for other software, just compress your folders.I've never needed this option in Pocomail but the first time I actually needed it, it failed me so I'd like to know why and whether there is anything I can do to fix that. Other software manages to allow this sort of recovery.
Not available in the interface, sorry.It would be nice to be able to set the saving interval as well but I've seen no interface for this.
Ahh. Tried that and nothing magically showed up. But it probably overwrote it. I had already redone the email and just manually saved it periodically just in case.Select your Draft folder and go to Folder > Compress Folder.
Ugh.There's no setting to be found in Poco. Poco does that automatically although I'm not aware about the interval.
Understood. I didn't say they weren't related but that they were two separate problems. The stability of my machine may have caused Pocomail's indexes to become corrupted when it locked up but that to me makes me wonder how Pocomail is handling the saving and why it wasn't able to detect that this corruption had occurred and take action. This feature is specifically there to deal with a computer that either suddenly lost power or locks up. And if it got corrupted when that happens then clearly there's something going on.Agreed, it could have many possibilities.
On the other hand it could also affect Poco, by that I mean corrupting your index files. Only compressing your folders will rebuild those indexes. Smile In short the two problems you're having are probably related.
Right and different software, different usage, different hardware etc. For example, my Linux box ran for years and never locked up or had to be rebooted. But then again I used it very differently than my machine here. This machine I program on, I test software on, I play games on, I run various server applications and database servers on, etc.My laptop runs also 24/7, but it never locked up.
Of course it can always happen, you never know with Windows and the software installed.
Understood and I compressed the folder but no message magically appeared. This could be because I'd already redone the email and perhaps it overwrote it.It's still not proven that that feature let you down.
No offense meant by it.
The message could still be there, but it simply doesn't show due to the corruption of your index files caused by the lock up.
Stormblade wrote:Good job on providing a way to reproduce it. I could kick myself for not doing that. I thought about it then dismissed it thinking that killing the process may not produce the same results as the machine locking up but I was wrong.
Perhaps now that it can be consistently reproduced it can be looked into and fixed.
Actually I think there was a bit of confusion because I hit reply and didn't quote. My bad. I was actually replying to chrisretusn who was able to reproduce the problem I encountered.dskirk wrote:Stormblade wrote:Good job on providing a way to reproduce it. I could kick myself for not doing that. I thought about it then dismissed it thinking that killing the process may not produce the same results as the machine locking up but I was wrong.
Perhaps now that it can be consistently reproduced it can be looked into and fixed.
well, I guess it's a matter of perception. To me, it's now "fixed", at least for me. the ini file is simple text and easily changed. I've changed several PM attributes this way (such as window size) and i like this flexibility.
david
Stormblade wrote:Unless you were saying that changing the ini file solved that? But I didn't get that from what you were saying.
I'm at work right now but when I get home I will perform some tests. I'll first try to reproduce the results chrisretusn got. If I can get it to behave that way I will then change the ini and re-run the test and see if it fixes it.dskirk wrote:Stormblade wrote:Unless you were saying that changing the ini file solved that? But I didn't get that from what you were saying.
well, I don't plan to power down just to test this but as I stated, I now get consistent immediate appearance in draft folder now. I used task manager to shut down PM and the message was still there. To me, the issue appears fixed. After starting a message, I can toggle to Explorer and see the message in the draft folder. I've never lost a message.
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