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Poco Forums • View topic - unlock code not working ... [Mod: Resolved]

unlock code not working ... [Mod: Resolved]

Discussion not related specifically to one of the topics below

Moderators: Eric, Tomas, robin

unlock code not working ... [Mod: Resolved]

Postby Rick » Mon Jan 09, 2006 8:00 am

I bought Barca yesterday and received my unlock code via email.
This code only works with Barca 1.2.
I emailed a couple of times with no responds.

Anyone similar experience – or knows what to do?
Rick
New Arrival
 
Posts: 4
Joined: Mon Jan 09, 2006 7:54 am

Re: unlock code not working ...

Postby Eric » Mon Jan 09, 2006 10:25 am

Hi Rick & welcome to Poco Forums, :D
Rick wrote:This code only works with Barca 1.2.
I emailed a couple of times with no responds.

Anyone similar experience – or knows what to do?
Sorry to hear you got the wrong license code. :?
Maybe a reseller sent you the wrong code.

When you emailed Support, did you also include your purchase details?
How long ago did you send these emails?

We can't help much more here, only Support can.
Give PSI some time to let them rectify this situation.

Let us know how it goes. :wink:
Eric
 

Still waiting …

Postby Rick » Tue Jan 10, 2006 5:51 am

Hi Eric;

Yes, I did send al the information’s.

Its now the third day without any response.
That is really frustrating.
One would think a good company should be able to
Reply within 24 hours –

Still waiting …
:twisted:
Rick
New Arrival
 
Posts: 4
Joined: Mon Jan 09, 2006 7:54 am

Postby Slaven » Tue Jan 10, 2006 6:19 am

Hi Rick,

I do apologize for the delay but it's only Tuesday morning here, you should hear from us shortly.
Slaven Radic
Poco Systems Inc
Slaven
Poco Systems Inc
 
Posts: 1644
Joined: Fri Jul 23, 2004 7:37 pm

Postby Rick » Tue Jan 10, 2006 8:12 am

OK, I try to be patient.


Thanks for now ..
Rick
New Arrival
 
Posts: 4
Joined: Mon Jan 09, 2006 7:54 am

Postby Eric » Tue Jan 10, 2006 10:34 am

Rick wrote:OK, I try to be patient.
Patience is a virtue. :wink:
Eric
 

I got it ...

Postby Rick » Tue Jan 10, 2006 1:39 pm

Got the new code ... and its working.

Took a while but

........ I'm happy now

Thanks
Rick
New Arrival
 
Posts: 4
Joined: Mon Jan 09, 2006 7:54 am

Postby Eric » Tue Jan 10, 2006 7:51 pm

Thanks for letting us now.
Have fun. :wink:
Eric
 


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