License code PocoMail version 4.1 [mod: resolved]

[Walt_C]

What a great program! I have been using PocoMail for a while (years), really like it. When I bought a new computer I naturally got PocoMail. I purchased version 4.1 at the end of April.

Now I have one computer with ver 3 and the other computer with v4.1.

My problem is that my new computer CRASHED and had to be reformated. I lost the license code for my PocoMail version 4.1. Damn!

I have asked six times for a copy of the code that I paid for. The only response was to send me a copy of my version 3 code! So I have reasked again and again.

No Answer from PocoMail Systems (where I bought it).

Anyone know how to get a copy of a lost license code? I don't want to pay again (after just 3 mos) or switch to another mail program.

Thanks,

Walt_C

[Eric]

Hi Walt_C & welcome to Poco Forums,

My problem is that my new computer CRASHED and had to be reformated. I lost the license code for my PocoMail version 4.1. Damn!

Sorry to hear your computer crashed. That's really unfortunate.

No Answer from PocoMail Systems (where I bought it).

That appears to be the case lately. As to why, I can only guess.

Anyone know how to get a copy of a lost license code? I don't want to pay again (after just 3 mos) or switch to another mail program.

You won't have to pay a 2nd time.
I've sent a PM to Slaven, so he can have a look at it.

Hope you'll get your code pretty soon.

[Walt_C]

Found my credit card bill. Still no reply from Poco Systems. I know that a code is a necessary evil but it shouldn't hurt customers!

Not good service from the company. Good thing PocoMail is such a good program otherwise customers would go elsewhere!

Walt

[robin]

I've reminded them that this is still outstanding.

[robin]

I understand from Slaven that this has been cleared now.