messages and attachments

[pairofhearts]

After reading and closing an email message, some messages and attachments mysteriously disappear???? Windows7 Ultimate.

[Tomas]

Try menu Help > Email suppport, report will be generated, check what AppPath and MailboxRoot lines say. If your mailbox folders (files with .mbx extension) are stored somewhere under Program Files folder on Windows 7, that could cause data lost.

In such case try menu Tools > Options, Directories page, there should be a blue linked text to initiate migration to compatible location.

[pairofhearts]

Hi Tomas. Thanx for the reply. Under Directories there is NO blue text to migrate to another directory. In Windows 7, where shud the installation reside? It is currently in Program files, Barca.

[Eric]

Under Directories there is NO blue text to migrate to another directory. In Windows 7, where shud the installation reside? It is currently in Program files, Barca.

Under Windows 7 Barca's data should be installed under Users/username/Appdata/Barca.
Program Files and other sensitive locations are protected against changes, same as with Vista. = UAC
So no data should reside in that directory.

Maybe that's the problem.

[pairofhearts]

Thanx Eric......got everything migrated. Had to backup and reinstall. Barca now resides where it shud. However now, when I send a reply to an email, the quoted text is not showing up as before? Any suggestions?

[Eric]

Thanx Eric......got everything migrated.
Had to backup and reinstall. Barca now resides where it shud.

You're welcome pairofhearts.
Glad it's working now.

However now, when I send a reply to an email, the quoted text is not showing up as before? Any suggestions?

Have a look at Tools > Options > Sending Mail > Quoting Text.
Is 'Quote text when replying' checked

[pairofhearts]

Yes it is checked!

[Eric]

Yes it is checked!

Just tried it here after checking that box and it works on Win 7.
Try the following:
1. Copy your barca.ini to another location.
2. Next close Barca.
3. Rename your barca.ini to barca_old.ini.
4. Restart Barca.

Does it work now
If it does, move your barca.ini to another location and rename barca_old.ini to barca.ini.
Make sure to close Barca first.

Make notes of your Options and afterwards close Barca.
Delete barca.ini and move the working barca.ini to its location.
Restart Barca and put everything back in order in your Options.

Let me know how it goes.

[pairofhearts]

Hi Eric................still no joy! Some emails appear with quoted text on Reply and others do not.

[pairofhearts]

More important Eric, when replying, the ATTACHMENTS do not show up any more.

[Eric]

Hi Eric................still no joy!

Sorry to hear that.

Some emails appear with quoted text on Reply and others do not.

Maybe there's a template active for those messages without quoted text.
Have a look inside your filters or events!

More important Eric, when replying, the ATTACHMENTS do not show up any more.

That's normal.
Attachments are present when forwarding or redirecting, not when replying.

Hope you'll find out what's the cause of those messages without quoted text.

[Tomas]

Please try to submit support request through menu Help > Email support, I can then check at your configuration details and advise accordingly.