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poco systems inc | Saturday, 16 December 2017
 
 
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I cannot view images received with my messages
To view images sent as part of your messages, you must have the proper settings enabled, as security features may prevent external images to be shown.

There are a few settings that must be enabled/disabled in order to view external images.

Go to File menu and make sure that there is a checkmark next to Online Operation.

In the preview pane tool bar there 3 buttons that control message security. These buttons must not be enabled (pushed in). If you cannot see these buttons: right-click on the preview pane toolbar and make sure that there is a checkmark next to "Show Security Control".

The first button is (from left to right) "Download external images". The second button is "Sanitize HTML" and the third button is "Strip HTML". Please make sure that none of these buttons are enabled (pushed in). They should have a light coloured background. This should allow you to view images in HTML messages.

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